Wholesale

Wholesale Terms and Conditions

First Time Buyer
-A ten piece order minimum is required on all new wholesale accounts.
-A Sellers Permit is required if your shop is in New York State
-Please note that it is illegal to supply misleading, false, or fraudulent information to obtain discounted purchases for anything other than resale purposes.
-Jennifer Marie Designs is not able to do consignment.

Returning Customer
-There is no minimum for re-orders.

Payment Terms
-We accept Visa, MC, Amex, Discover, PayPal, and Company Check.
-Checks must be deposited and cleared prior to shipping.
-Returned checks will be charged a $50 administration fee.

Exclusivity
-Jennifer Marie Designs works free of exclusivity commitments.
-It is our policy to work with each client to ensure that we are in agreement about any potential overlapping territory issues. We want you to be successful in selling our product.

Changes to Orders / Cancellations
-Any changes or cancellations to orders must be emailed to jennifer@jennifermarie-designs.com within 48 hours.
-Cancellations after 48 hours will result in a 20% restocking fee.
-An order is not considered canceled until you receive a confirmation from us that we have received the information.

 

Shipping & Delivery
-Orders will be completed and shipped within 4-6 weeks, depending on order size, season, and number of current orders.
-Actual shipping costs will be added to your final invoice.
-We normally ship via USPS Priority Mail Flat Rate with insurance and delivery confirmation.
-Registered Mail, Express Mail, UPS, or FedEx are available upon request at the buyers expense.
-International orders are subject to custom restrictions & shipping requirements.
-Buyers are responsible for all duties, import taxes, & fees.
-Rush orders are available by special request and will incur a rush charge of 20%.
-Drop shipping is not available and you must have a physical brick and mortar shop to be eligible for a wholesale account.

Damages/ Short or Lost Shipment
-In the event of damage in transit or a lost shipment, please call or email us immediately. We must receive this notification within 5 days of the expected delivery date so that we can properly handle the problem with the carrier and to insure you receive your products as quickly as possible.
-Damaged items will be repaired or replaced. When you contact us we will discuss how to return the defective goods.
-Any items that are missing from a shipment and appear on the invoice must be reported within 5 days of receipt of the order. Once your claim is verified with our records we will send out the missing items.

Returns & Exchanges
-If you are not completely satisfied with your order, please contact me within 5 business days of receiving your order. We will discuss your options and you will receive an authorization code and instructions on what to do next.
-Returned items must be new, unworn, and undamaged to be eligible for an exchange.
-All shipping, tracking, and insurance charges for returns and exchanges are the retailer's responsibility and cannot be refunded.
-Insurance is not required but is recommended.
-Jennifer Marie Designs is not responsible for loss or damage during return shipping.

By becoming a retailer of Jennifer Marie Designs, you are agreeing to these terms and conditions.

If you have any questions or concerns please contact me.